1. How do i contact you for a quote?
After clicking on the "contact us" button, you will be directed to our enquiry form. We will then email you or call you with a quotation.
2. When should i contact you for a quote?
We prefer that you contact us as early as possible, giving us enough time to arrange Shipping documents and so on. There are many issues to consider when Shipping a motor vehicle to a foreign destination such as the suitability of the car to the local environment, the availability of spare parts, local import duties and taxes etc. Vehicle buyers can contact us before making a purchase so that we can confirm if the vehicle would be suitable or not.
3. Do i pay according to the size of the vehicle?
The Sea freight is calculated on the space your vehicle takes up within the Container. As a general rule the larger the car the higher the Shipping costs.
4. What documents do i need for export?
If exporting a car from the UK for more than 1 year then you will need to notify DVLA. All you need to do is complete the "Notification of export" section on the V5 and post it to the DVLA.
5. Does my vehicle have to be clean?
Some countries e.g. Australia requires that you clean the cars thoroughly before bringing them into the country. It is therefore advisable to organise cleaning here in the UK before Shipping your car. We can offer such a service upon request.
6. Can i load personal items into the vehicle before i export?
You can load personal items into the boot of the car as long as they are packed securely. Kindly note that we will not take responsibility for any personal items lost during Shipping. Some countries e.g Cyprus and Malta do not allow vehicles to be shipped with goods inside so please contact us for more informaion before loading your vehicle.
7. When is full payment required?
We accept 50% upfront as a deposit. Once the vessel has sailed we then require the other 50% no later than 7 days. If this is not done there will be a charge for late fees. We accept direct transfer to our bank account or credit card via the phone.
8. What method of payment does Anon service recomend? We recommend Shipping by RO-RO for those with a tight budget, and private Container for those looking for a more secure mode of Shipping.
9. Can Anon Store my vehicle? Yes, we can store your vehicle before Shipping. Please contact us for more details on this.
10. Can Anon arrange transit insrance for my vehicle whilst in transit? Yes, we can arrange this. We usually charge 2-3% of the Vehicle value however this can vary.
11. What happens following shipment? Documents will be sent to you by first class mail in the UK or Air-mail for those abroad. We can arrange documents to be sent via DHL to any destination for £50 or we will deliver within the UK free of charge.
12. What happens on arrival to final destination?
When your vehicle arrives at the destination port you will present the documents we sent you to the Customs Authorities and they will clear your vehicle for you subject to duty payment.
13. HOW DO I KNOW ANON SERVICE DESTINATION AGENT IS REPUTABLE? We have been involved in Shipping of cars abroad to many of our customers worldwide. Please contact us for their details in case you wish to contact them for verification of our services.
